We have introduced a new parking booking system for 2020 to help ease traffic congestion at the mountain during peak ...
Thank you for your patience while we worked through the implications of Covid-19 on our financial and operational goa...
Weather & Facilities
RAL Company Information
- Which lifts will operate this winter?
- Do I have to pay to park at the ski areas?
- Why can't I book an arrival time after 10am on peak weekends?
- I have a Season/Life Pass, do I get priority over other guests?
- What about car park booking no-shows?
- Will I get a refund on my 2020 product because of COVID-19?
- I have a Platinum Pass, do I still need to book a space in the car park?
- What are your opening and closing dates for the 2020 season?
- What are you doing to secure the health and safety of your staff and visitors, in light of COVID-19?
- If I'm catching a shuttle, do I need to book a space in the car park?
- How do I book a car park?
- Why are you introducing capacity management via parking this year?
- Where, when and how will car park booking checkpoints be managed?
- What if I need to change the time of my booking, or come in a different car?
- I booked a parking space, where is my confirmation email?
- How do I book a lesson?
- What are the requirements for Season Pass photos and ID?
- Can I pay for my Season Pass by bank transfer?
- Do you offer a Student rate on 2020 Season Passes?
- Can I get a cheaper Season Pass for my young children if I buy a Season Pass?
- If I buy a Midweek Season Pass, can I use one of my Buddy Passes for myself, to come skiing at the weekend? Are there any other weekend day pass discounts available to me?
- I am X age now but will be Y age on the date of my visit. What sort of pass should I buy?
- How do I get a refund on my Season Pass?
- Why can't I see any Buddy Pass vouchers in my profile?
- Do I have to pay extra if I use my credit or debit card? Which card types do you accept?
- How do I update my contact details, or submit pass photos/ID?
- The Giant upgrade - what's changing?
- What's happening with events this year?