A new parking booking system was introduced for the 2020 season to help ease traffic congestion at the mountain durin...
Thank you for your patience while we worked through the implications of Covid-19 and a challenging season. We have no...
Weather & Facilities
RAL Company Information
- Car parking during Alert Level 1
- I'm staying at a ski club on the mountain, where do I park & will I need to book?
- Do I have to pay to park at the ski areas?
- What about car park booking no-shows?
- I have a Platinum Pass, do I still need to book a space in the car park?
- If I'm catching a shuttle, do I need to book a space in the car park?
- Why are you introducing capacity management via parking this year?
- What if I need to change the time of my booking, or come in a different car?
- I booked a parking space, where is my confirmation email?
- What are your opening and closing dates for the 2020 season?
- Will I get a refund on my 2020 product because of COVID-19?
- Which lifts will operate this winter?
- What are you doing to secure the health and safety of your staff and visitors, in light of COVID-19?
- Why can't I see any Buddy Pass vouchers in my profile?
- Do I have to pay extra if I use my credit or debit card? Which card types do you accept?
- How do I update my contact details, or submit pass photos/ID?
- The Giant upgrade - what's changing?
- What's happening with events this year?