A Season Pass photo should be a front-facing headshot in which nothing is obscuring the pass holder's face, e.g. a hat/goggles/sunglasses.
Proof of age identification is required for all Infant, Child, Youth, Super and Super Super Season Passes. We will accept a passport, birth certificate, driving licence or another official form of identification (such as a School ID) which includes the pass holder's name, photo and date of birth. We do not keep proof of age documents on file and this type of identification only needs to be submitted once.
Current Student ID and Proof of Enrolment must be provided for all Tertiary Student Pass holders, every year a Student Season Pass is purchased for that person. See our full terms and conditions for details.
If any photo or ID submitted is unsuitable, you will receive an email which explains why we need a different one. Your Season Pass will not be activated if we do not have a photo on file and confirmation that ID has been sighted where applicable.
Instructions on how to upload photos and ID are available <<here>>.