My Account

Troubleshooting

• I'm trying to reset my password but it says my registration is incomplete. How do I fix this?
• I have logged in with Facebook / Google but can't reload my card

General Info

• How do I update my details, or submit pass photos/ID?
• Can I track how many runs or days I've skied on my pass in my online account?
• How do I sign up to Mt Ruapehu email newsletters?
• How can I see details of my previous purchases?